Privacy Policy
This Privacy Policy describes how Relmadi ("we," "us," or "our"), operating at Av. Rivadavia 3756, C1204AAP Ciudad Autónoma de Buenos Aires, Argentina, collects, uses, and protects personal data in connection with the services offered through relmadi.com and through direct service engagements.
This policy is issued in compliance with Argentine Law No. 25,326 on the Protection of Personal Data (Ley de Protección de Datos Personales) and its implementing regulations, including Disposition DNPDP No. 10/2008.
1. Data Controller
The data controller responsible for personal data processed in connection with this website and our services is:
Relmadi
Av. Rivadavia 3756, C1204AAP CABA, Argentina
Email: info@relmadi.com
Phone: +54 11 4982-2519
2. Personal Data We Collect
We collect personal data through the contact form on this website and through direct service engagements. The categories of data we may collect include:
- Identification data: full name
- Contact data: email address, telephone number, postal address
- Service-related data: monotributo category, documentation period, description of your documentation situation
- Technical data: IP address, browser type, pages visited, session duration (collected via cookies where consent is given)
We do not collect sensitive personal data as defined under Argentine Law No. 25,326 (such as data relating to racial or ethnic origin, political opinions, religious beliefs, health, sexual life, or criminal records).
3. Purposes of Data Processing
We process personal data for the following purposes:
- To respond to inquiries submitted through the contact form
- To provide and deliver the documentation organization services requested
- To communicate with clients regarding the status of their service engagement
- To improve the functionality and content of our website (where analytics cookies are accepted)
- To comply with applicable legal obligations
4. Legal Basis for Processing
Processing of personal data is based on:
- The performance of a service contract or pre-contractual steps taken at the data subject's request
- Compliance with legal obligations applicable to Relmadi
- The data subject's consent, where specifically requested (e.g., for analytics cookies)
- Our legitimate interests in operating and improving our services, where such interests do not override the data subject's rights
5. Data Sharing and Third Parties
We do not sell, rent, or trade personal data to third parties. We may share data with service providers who assist in the operation of our website and delivery of our services (such as email hosting providers), subject to data processing agreements that require those providers to protect your data in accordance with applicable law.
We may disclose personal data if required to do so by applicable law, court order, or governmental authority.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including the duration of any service engagement, plus any additional period required to comply with legal obligations or to resolve disputes. Inquiry data from individuals who do not become clients is retained for a period of up to twelve months.
7. Your Rights
Under Argentine Law No. 25,326, you have the following rights regarding your personal data:
- Right of access: to obtain confirmation of whether we hold personal data about you and to receive a copy of that data
- Right of rectification: to request correction of inaccurate or incomplete data
- Right of deletion: to request deletion of your data, subject to applicable legal retention requirements
- Right to object: to object to processing based on legitimate interests
- Right to withdraw consent: where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at info@relmadi.com or at our postal address. We will respond within the timeframes established by applicable law.
You also have the right to file a complaint with the Dirección Nacional de Protección de Datos Personales (DNPDP) of Argentina if you believe your data protection rights have been violated.
8. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, secure communication protocols, and data minimization practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Cookies
Our website uses cookies. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.
11. Contact
For any questions, requests, or concerns regarding this Privacy Policy or our data processing practices, please contact us at:
Email: info@relmadi.com
Phone: +54 11 4982-2519
Address: Av. Rivadavia 3756, C1204AAP CABA, Argentina